SMS Terms of Service
Last updated: November 9, 2026
Hoof Plan Appointment Reminders. When you agree to get text reminders from your farrier through Hoof Plan, you'll receive recurring appointment reminder texts from Hoof Plan for that farrier. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. Wireless carriers are not liable for delayed or undelivered messages. Your information is handled as described in our Privacy Policy and these SMS Terms of Service.
These terms cover text messages sent by Hoof Plan, a service of Loon Byte LLC. By agreeing to get Hoof Plan texts, you agree to these terms.
The program
Farriers use Hoof Plan to schedule their visits. When a farrier turns on text reminders for a client who agreed to get them, Hoof Plan texts that client about their upcoming farrier appointments:
- Reminders before a visit
- A text when a visit's time changes or the visit is cancelled
- Answers to texts the client sends, such as a confirmation after they reply C
Every reminder comes from the Hoof Plan reminder number, starts with “Hoof Plan:” and names the farrier. Hoof Plan never sends marketing or promotional texts.
Farriers who use Hoof Plan also get a one-time sign-in code by text when they sign in to the reminder service.
How you sign up
You get appointment texts only after you tell your farrier you want them, in person, by phone or in writing, and your farrier turns texts on for you in Hoof Plan. Agreeing to texts is optional and isn't required to book with your farrier. See how clients sign up.
Farriers get a sign-in code only when they ask for one in the app.
How often you'll get texts
Message frequency varies. You'll get up to three reminders for each appointment, depending on your farrier's plan, plus a text if an appointment changes or is cancelled. How many texts you get in a month depends on how many appointments you have.
Cost
Message and data rates may apply. Hoof Plan doesn't charge you for texts, but your wireless carrier may, depending on your plan.
How to stop
Reply STOP to cancel at any time. STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT also work. You'll get one text confirming that you've been unsubscribed, and then no more Hoof Plan texts.
Because every farrier who uses Hoof Plan texts from the same number, replying STOP stops Hoof Plan texts from all of them. To start getting texts again, reply START. You can also ask your farrier to turn texts off for you.
Help
Reply HELP for help, or email [email protected]. For anything about an appointment itself, such as changing the time, contact your farrier directly. Hoof Plan can't change your farrier's schedule.
Replying to reminders
On some plans you can reply C to confirm a visit or X if you need to change it, and Hoof Plan lets your farrier know. Hoof Plan can't read other replies, so please call or text your farrier for anything else.
Supported numbers and carriers
Hoof Plan texts mobile numbers in the United States and Canada. Wireless carriers are not liable for delayed or undelivered messages.
Your phone number
By agreeing to get texts, you confirm that you're the account holder for the mobile number you gave, or that you have the account holder's permission. If you change or give up your number, reply STOP from it first or tell your farrier, so reminders don't go to someone else.
Privacy
We don't sell your mobile number, and we never share it or your text message opt-in information with third parties for their marketing. See our Privacy Policy for how we handle your information.
Changes to these terms
We may update these terms. If we do, we'll post the new version here and update the date at the top.
Contact us
Loon Byte LLC (Hoof Plan)
Email: [email protected]